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No CIO Gets Fired For Recommending Cloud CRM
Follow the light.Memo to IT professionals: When it comes to CRM, do you want to begin the day troubleshooting your business’s ancient Siebel implementation? Or do you want to gain experience with the...
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Social Business: Are You A Player?
If your business isn't on social networks, some might say it doesn't really exist.Does the path to transforming your organization into a social business seem overwhelming? Then put the challenge in...
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How CRM Returns $5.60 For Every Dollar Spent
Are you getting the most from your CRM investment?Why invest in CRM? For starters, because you’ll see an average return of $5.60 for every $1 spent.So says a recent study from Nucleus Research, based...
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Cloudforce Calling London Social Businesses
Get hip to the social tip in London.“How can we become a social business?” Expect that theme to dominate this year’s Cloudforce Social Enterprise Tour–London, and rightly so, as the question is on...
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Revealed: Oracle Fusion CRM Future
New details from Oracle about the future of its cloud and on-premise CRM software.What’s next for Oracle on the CRM front?To help answer that question, I’ve been spending time with our friends at...
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Memo To CEOs: Get Social
In the age of Twitter, Facebook, and blogs, businesses must evolve.Will Social Media Awareness Deficit Hit Bottom Line?Too many Fortune 500 CEOs don’t understand social media, and that’s not...
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Dreamforce 2012 Prepares To Storm San Francisco
Salesforce.com brings cloud CRM to the city.Are you ready for Dreamforce? The annual cloud computing mega-event sweeps into San Francisco next week, from September 18 to 21, at the Moscone Center.This...
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Dreamforce: Gamification App Powers Social CRM Payoff
Ready, set, take CRM higherWant to win a prize? Then give us a social shout-out. That was the thinking behind Reply2Fly, a new website that we created for last month’s Dreamforce conference in San...
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CRM 2012 Recap: 5 Project Mistakes To Avoid
Need tips for staying in control?Will Bill Gates throw off the philanthropic mantle, boot out Steve Ballmer, and once again seize control of Microsoft, restoring it to greatness?As 2012 draws to a...
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5 Top CRM Resolutions For 2013
Resolve to reach new heights this year.Want to make your CRM implementations smoother, employees more productive, and business more profitable?Then resolve to do CRM right. As we move into 2013, here...
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